At AirTrackUS, we are fully committed to the health and safety of our staff, customers, and the community at large. Safety has always been a priority embedded within our company culture. We continue to prioritize a robust quality control and heightened sterilization process.
In these unprecedented times, there’s never been a more important time to keep up your health and training. We remain unwavering in our commitment to providing you inflatable products to support your continued training from home.
We will be updating this page frequently to keep you informed on fulfillment estimates and product updates. Thank you for being a part of our community!
_____
Fulfillment:
(Chart)
With shelter-at-home orders in place and the closing of gyms around the world, we’re experiencing an increase in orders that have overextended our production team. We are doing everything in our power to safely fulfill your order in a timely manner but please do understand that we are experiencing heavy production delays and longer shipping times due to the pandemic. We appreciate your understanding.
_____
Your Questions Answered (or Our Recommendations):
Can Coronavirus be transmitted through packaging?
The virus may survive a few hours on surfaces and instruments that people touch, however, simple household disinfectants can kill it. Just as we have sanitized every mat produced, we encourage you to do the same upon the delivery of your order.
How should I clean my mat?
Answer
_____
Behind the Scenes at AirTrackUS:
(Snap Warehouse Photo)
We are carefully following the guidance from city and state health departments and the Centers for Disease Control and Prevention.
We have instituted the following policies for the safety of our employees and customers:
All employees are required to wear masks during mat production and in the office
Sanitation rounds have been increased to cleanse the warehouse
Post-production, mats are carefully disinfected
When packaging mats, employees are required to wear gloves
408-569-9504
