All orders should be considered 8 to 10 week delivery time unless specifically told or labeled otherwise. AirFreight can be arranged for faster delivery – read 3 to 4 weeks. Specific questions can be answered by Matt (firstname.lastname@example.org) or Joe (email@example.com).
Information on Terms and conditions can be found here.
Information on refunds and returns can be found here.
There are still countries in which we do not have a distributor yet. If you are interested, please send us an email or give us a call and we’d be happy to inform you about the possibilities.
This depends on the product, sports type, skill level and weight of the users. Always use enough pressure not to bottom out and refill before every new training session. Check our user manual or our website for recommended pressure levels.
No, the extreme pressure needed to actually damage an AirTrack cannot be reached with the blowers we supply nor the exercises you would do on it.
AirTracks are not designed to maintain their pressure overnight. Because of differences in temperature, they lose a bit of air. For safety reasons always adjust the pressure before training.
Obviously this will depend on how, and in what frequency the products are used. A lifespan of more than 7 years is definitely not uncommon.
We give 2 years guarantee on our products.
The new generation AirTracks from the AirTrack Factory are airtight. You do not need an expensive, big, noisy blower. A small hand-blower is enough to inflate even the biggest AirTracks within 4 minutes. Also, our new generation AirTracks only have 60% of the weight in comparison to the old tumbling tracks.
There’s a slight difference between the different thicknesses but, as a rule of thumb, they weigh approx. 3 kg per square meter.
Striving to deliver the best service and highest quality is the core of our business. Since our products are being used on a daily basis for many years, quality is crucial. Before a product leaves our factory, it is tested extensively on many different aspects.
Thanks to this elaborate quality control, we can give a 2 year warranty on our products and guarantee a consistent quality.
Together with this quality, service with a personal touch is what we aim at. E-mail response within 24 hours, flexible delivery times, personalized products and custom dimensions are possible when you work with the AirTrack Factory US.