AirTrack™ Holiday Updates

Holiday 2023 Shipping Schedule

Reference the map and shipping deadlines below to ensure you allow time for your shipment to arrive in time for the holidays. Please keep in mind that all the dates provided below are best estimates and holiday and shipping delays may affect them.

Transit Time

 

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Shipping Dates (estimates as of December 2023):

 

Product	In Stock	Dispatch from Warehouse
Home AirTrack	In Stock	1-3 business days, will arrive after Christmas	Product Page
Home AirTrack Pro	In Stock	1-3 business days, will arrive after Christmas	Product Page
Training Set	Backordered	~4 weeks, will arrive after Christmas	Product Page
Training Set Plus	Backordered	~4 weeks, will arrive after Christmas	Product Page
AirBeam 10 & 16	Out of Stock	8-12 weeks, will arrive after Christmas	Product Page
AirRoll, both sizes	In Stock	1-3 business days, will arrive after Christmas	Product Page
AirBoard	In Stock	1-3 business days, will arrive after Christmas	Product Page
AirTrack 3	In Stock	1-3 business days, will arrive after Christmas	Product Page
AirSpot	In Stock	1-3 business days, will arrive after Christmas	Product Page
AirFloor	Made to Order	~8-12 weeks, will arrive after Christmas	Product Page
AirTrack™ P2	Made to Order	~8-12 weeks, will arrive after Christmas	Product Page
AirTrack™ P3	Made to Order	~8-12 weeks, will arrive after Christmas	Product Page
AirTrick	Made to Order	~8-12 weeks, will arrive after Christmas	Product Page

 

* Please remember these are estimates. Delivery timelines are subject to change dynamically.

 

How long will it take for my order to ship?

AirTrack™ orders of in-stock products will be fulfilled in the order they were received. Please allow 1-3 business days after ordering for your order to ship. All orders are shipped via UPS Ground.  Once your order is on its way, you will receive a shipping notification email with your tracking information enclosed. Make sure to check spam folders as sometimes shipping emails can be flagged as such by email providers. 

How will my order be shipped?

All in-stock products ship via UPS Ground. For an accurate estimate of your transit time, please consult the map above. Please note that our boxes are branded and some shipments may require a signature to ensure a safe delivery. Smaller items such as Repair Kits and Foot Pumps may ship via USPS instead.

What is your refund/exchange policy?

Items must be returned within 15 days of delivery in order to be eligible for a refund or exchange. To be eligible for a full financial refund on your return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return inquiry, reach out to us directly at customerservice@airtrackus.com.

For more information on our complete refund policy, please see our return policy page for details.

Can I upgrade to expedited shipping?

Yes! Please reach out to us directly at customerservice@airtrackus.com and we will try our best to accommodate your request.

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Why our quality is worth the wait

Why AirTrack™